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Executive Team

GetThere's executive team consists of individuals who have years of experience in the travel and technology industries. Their combined knowledge and expertise brings a superior level of understanding to today's challenging and ever-changing market needs.

Suzanne Neufang

General Manager, GetThere

Suzanne Neufang Suzanne Neufang oversees the entire scope of GetThere’s global business, driving the company’s focus on innovation and customer engagement in the corporate travel and collaboration arena. A veteran of more than 15 years in the telecom and travel industries, Suzanne was named general manager of GetThere in June 2010. A recognized leader in the business travel community, Suzanne regularly speaks at corporate travel events and is active in multiple industry organizations.

Previously, Suzanne served as chief marketing officer for GetThere and vice president of corporate segment strategy for Sabre Travel Network, where she was in charge of the global product plan, product marketing, new business development, channel sales and online user experience for GetThere, as well as Sabre’s global GDS strategy in the corporate segment. Suzanne also held leadership roles with Travelocity in cruise products, vacation packaging, and product marketing and corporate travel. Prior to joining the Sabre Holdings family in 2003, she led global online strategy, marketing, user experience and branding for GTE/Verizon in a corporate capacity for nearly a decade.

She holds a masters degree in communications from the University of Hawaii-Manoa, and a bachelor’s degree from Minot State University (North Dakota).


Kristen Fritschel

Vice President, Sales and New Business Development

Kristen Fritschel As Vice President of Sales and New Business Development for GetThere, Kristen Fritschel leads an active sales team responsible for new sales in both the large corporate and mid corporate market segments. Kristen has lead sales, client management, solution marketing and new business development in a variety of roles with Sabre Holdings for the last 20 years. Previously, she was in charge of the North American region for Sabre Airline Solutions, where she managed the sales and account management teams and functions, supporting more than 100 airline customers for Sabre’s airline technology business. Under Kristen’s leadership, new sales, customer partnerships and customer satisfaction grew substantially across the region. Kristen holds a B.S. in Marketing from the University of Colorado – Colorado Springs.

Most memorable business travel experience:
"Attending a conference in Cape Cod, I flew on one of my customer’s nine seat aircraft (Cape Air) from Boston. The really fun part was the connection via Nantucket on a beautiful sunny day!"

Favorite destination:
"Growing up in the Rockies, I love to go anywhere where there are mountains, especially 14ers!"


Duane Futch

Vice President, Travel Procurement Strategy

Duane Futch Duane Futch joined GetThere in 2008 after ten successful years as director of Wal-Mart’s global travel division. Duane assists clients, prospects and agency resellers in analyzing travel programs from a procurement perspective and devising configurable solutions that leverage GetThere’s automation and support infrastructure. During his tenure at Wal-Mart, Duane grew the company’s U.S. travel department into a world-class global program, with deployment in 12 countries serving 500,000 travelers. He created the first-ever U.S. point-of-sale and multi-currency transaction model to facilitate international financial settlement of air ticketing processes. Duane was named the Travel Manager of the Year in 2006 and one of the Top 25 Most Influential Executives in 2007 by Business Travel News magazine. Duane is a graduate of Florida Institute of Technology where he received a Bachelor of Science Degree, and holds an Airline Transport Pilot certificate.

Jan Eaken

Vice President, Service Delivery

Jan Eaken Jan Eaken is responsible for GetThere’s Service Delivery organization, which includes Professional Services, Site Management, Product Support and Training. With more than 30 years experience in the travel and transportation industry, Jan’s background includes service, sales and account experience. Before joining GetThere in 2005, Jan's team oversaw billing and order management for Sabre Travel Network, as well as product support for Sabre Airline Solutions, providing technical support to airlines around the globe. Her diverse background gives her a unique perspective and a drive to provide the best possible experience for GetThere’s customers.

Most memorable business travel experience:
"My first visit to Uruguay. After spending several days in Montevideo interviewing, a friend and I decided to stay an extra night and drive to the Punta del Este resort area. We were expecting a sleepy, quaint beach, but as we rounded a curve we were greeted by the site of an area that looked like Miami Beach. We were stunned by its beauty and really enjoyed our short stay."

Favorite destination:
"Kauai. Love the beaches and golf courses. It is a beautiful place and very relaxing."


Denise Beckmann

Vice President, Client Services

Denise Beckmann Denise Beckmann's responsibilities include leading the Customer Success Management and Global Professional Services; which includes Project Management, Site Management and GetThere University.  With more than 10 years in the corporate online space, and another 10 in travel, Denise’s background includes service, customer implementation and support, and training.  Denise’s focus for the Customer Success team is ensuring our customers meet their travel goals and initiatives set for their online programs through quality implementation, innovative customer training and planning, goals setting and scorecard measurements.  

Most memorable business travel experience:
"Visiting a customer in Ventura, Calif. Our main contact entertained me by personally flying me in her private plane to Catalina for dinner. It was a beautiful adventure."

Favorite destination:
"South Padre Island, for its beautiful beach and warm water. I would go in early September, because it's very quiet."


Steve Chomik

Director, Government Programs

Steve Chomik With more than 25 years in the travel industry, Steve Chomik leads GetThere's Government Programs, working closely with partners to develop online solutions that deliver high value and cost savings to government clients. He has also managed GetThere's Global Strategic Alliances and developed, then later ran GetThere's Partner Program, one of the largest distributor programs in the online travel industry. Steve has extensive experience working directly with corporate customers, both in sales and account management positions. Steve holds an M.B.A. from the University of North Texas and earned his bachelor's degree in Business Administration with an emphasis in marketing from Loyola Marymount University.

Most memorable business travel experience:
"Nepal, where I had an opportunity to tour numerous attractions in the area including Tiger Camp where tigers and exotic animals roamed free. What an experience!"

Favorite destination:
"Any destination with beautiful beaches. You name it, I'm there!"


Paul Wiley

Director, Product Marketing

Paul Wiley Paul Wiley is responsible for customer needs analysis, product investment strategy, delivery and market management. He oversees a team of marketers in Europe and North American that cover all global regions. Paul has spent more than four years with GetThere/Sabre Holdings with roles in sales strategy, partner marketing and product marketing. Paul also spent several years in growing management responsibilities at United Airlines. His time focused in the corporate sales, strategy and product management organizations. This included the leadership of a team of product managers responsible for delivering targeted products to the small and medium sized corporate customers. Paul graduated from The College of Wooster (OH).

Most memorable business travel experience:
"Traveling through Europe on an extended business trips is always a great experience. The diverse customer interactions and experiences during these trips never get old."

Favorite destination:
"Barcelona, and in particular the hills just outside the city overlooking the Mediterranean. Of course I’m biased, as that is where my wife and I were married several years ago."


Jason Geall

Director, GetThere Europe, Middle East and Africa

Jason Geall Jason Geall is responsible for GetThere's business across the EMEA region including marketing, sales and service. He oversees an active GetThere EMEA team in the areas of direct and partner sales, customer service and marketing. Jason joined GetThere in 2009 after three successful years as the head of UK sales for Eurostar, a leading high-speed passenger train operator connecting the UK and the European continent. Prior to Eurostar, Jason was national sales manager for Jobsite.co.uk, a leading Internet recruiting solution for recruitment agencies and corporations. The Alpha Forum Network, a UK-based travel industry networking group, named him Young Manager of the Year in 2007, presenting the award at the British Travel Industry's Annual Hall of Fame induction event.

Rodolfo Silva

Director, GetThere Latin America

Rodolfo Silva Rodolfo Silva is responsible for GetThere's business across the Latin America region including marketing, sales and service. He oversees a team that manages the entire scope of services for GetThere clients and travel agency resellers in Latin America, from sales and implementation to ongoing account management and customer success delivery. In addition to driving new business in Latin America, Rodolfo also coordinates expansion plans into the region for the multi-national corporations already using GetThere in North America and other continents. In 1999, Rodolfo developed and implemented the strategy for the first corporate online booking tool in Latin America. Since then, he has captured an extensive base of corporate customers, with prominent global brands and more than two dozen travel management companies throughout Latin America.

Most memorable business travel experience:
"When I came back from a business trip with the first GetThere contract from a Latin America customer under my arm. That day I thought we had set a precedent in the way companies in Latin America would manage their travel programs online. I am now sure I was 100 percent right that day."

Favorite destination:
"It's hard to say that after visiting more than 43 countries around the globe, but if I had to choose, then all the main cities in the Nordic strip are at the top of my list."


Grant Rattray

Director, GetThere Asia-Pacific

Grant Rattray Grant Rattray was named Director of GetThere's Asia-Pacific division in July 2008. Grant is responsible for GetThere's business across the region, including marketing, sales and service. He brings a wide range of experience in sales, marketing and strategic development, having served in the travel industry for the past seven years. Prior to his current role, Grant focused on GetThere and corporate strategy for three years with Sabre Pacific. Before joining Sabre in 2005, Grant spent more than four years with Thrifty Car Rental as the company's business development manager and online manager, responsible for sales and marketing for the Web, corporate partnerships and loyalty programs.

Most memorable business travel experience:
"Recently, I visited our operation in Montevideo and had the opportunity to visit Buenos Aires. I was amazed by this beautiful city and encountered interesting and delightful people."

Favorite destination:
"I am fortunate to have visited many parts of the world; however, the Alps and the wine country in the south of France stand out most vividly."


Jeremy Stubbs

Director, Go-to-Market Strategy

Jeremy Stubbs Jeremy Stubbs is responsible for business development and pricing across GetThere's portfolio of products and business partnerships. Prior to his current role at GetThere, Jeremy was Director of GetThere Meetings Management and Ground Transportation. Before joining GetThere in April 2004, Jeremy worked in marketing strategy for Sabre Holdings, focusing on GDS pricing strategy and online travel. He created alternative business models for the Sabre Travel Network's GDS business in advance of GDS deregulation in 2004. Jeremy holds a master's degree in business administration from Texas Tech University and a bachelor's degree from Trinity University in San Antonio, Texas.

Most memorable business travel experience:
"Watching a Chicago Cubs game from the rooftop of a brownstone house across the street from Wrigley Field."

Favorite destination:
"Destinations with plenty of beach and sun are high on my list, although it is hard to beat the smile on my kids' faces at Disney World."


Peter Zafiridis

Vice President, Marketing

Peter Zafiridis Peter Zafiridis currently oversees the global marketing strategy and direction for all GetThere external marketing including advertising, customer acquisition, events, Web/online and promotions. Peter began his career in the advertising agency world managing high-profile B2B and B2C accounts such as Exxon, Doubletree Hotels and AT&T Wireless before moving to Sabre and ultimately GetThere, where he has been in his current role for five years. Previously, Peter managed Brand Marketing for Sabre Travel Network, where he spearheaded a major global brand repositioning, and successfully launched a broad array of new software applications, Internet products, and travel services.

Most memorable business travel experience:
"I truly enjoyed my most recent trip to London. I had the rarity of a free afternoon to do some sightseeing and spent those hours exploring some of London's most popular sites. The city's architecture and its rich history were amazing, and it was a great reminder of why I love the work that I do."

Favorite destination:
"I'm game for anywhere with a beach and lots of sun. If I had to pick one, though, it'd have to be Santorini, Greece. Absolutely beautiful."


Jim French

Vice President, Software Development and Technical Operations

Jim French Jim French brings more than 20 years of IT experience in the travel industry to his role of vice president of software development and technical operations for GetThere. He is responsible for the operation of the GetThere platform and associated support tools as well as the technical development of new features and capabilities. Jim has served in various capacities in his 20-plus years at Sabre including programmer/analyst, application and system architect, infrastructure delivery, operations engineer, and product and system delivery management. Jim firmly believes that IT can assist the business and its users by building robust, scalable systems that facilitate the rapid development of new features that delight our customers. Jim holds a Bachelor of Commerce degree from University College Dublin.

Most memorable business travel experience:
"Back in my airline days, we took a helicopter from JFK into Manhattan, reaching there at twilight and as the pilot changed direction, that famous, iconic skyline seemed to just magically appear before us with the setting sun behind it. Since it was my first time in the U.S. (and in a helicopter), it was a truly breath-taking moment."

Favorite destination:
"Italy – la dolce vita, if a two-hour lunch is seen as rushing, then count me in!"

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